Carpet and Flooring FAQs: Your Questions Answered

If you're looking to purchase carpet or luxury vinyl flooring for your home, then you've probably done a lot of research to find the best option for your budget. However, you may still have some unresolved questions or have come to us to learn more. We're happy to help answer your most common questions about carpet and hard surface flooring in our FAQ.

Whether you're looking for carpet installation advice, have questions about carpet care, or want to understand more about carpet types and pricing — we have you covered! Learn more with answers from our Denver carpet experts to your frequently asked questions.

How long does it take to order and receive flooring from the manufacturer?

Once your order is placed, it takes between 7 and 10 days to receive it at our warehouse.

Is hardwood or carpet a better flooring choice?

It depends! While carpet is generally more affordable, hardwood and vinyl are easier to clean. Your budget, lifestyle, and design preferences play a role in your choice to choose hardwood, vinyl, or carpet flooring. Visit our showroom or give us a call to learn more about your options.

What is carpet pile and how do I choose the right one for me?

Carpet is made of fabric loops, and “pile” refers to the height and density of the loops. “High pile” carpets, like shag, have taller and looser fibers. Low pile carpeting (like berber or saxony) has shorter fibers and tighter loops. Pile length can affect the carpet’s softness, color, texture, and durability. The right one for you depends on your lifestyle, but you should consider things like — high pile carpets are better for sound absorption, cold insulation, and a soft luxurious feel and low pile carpets are easier to clean and better for high traffic areas or where furniture is moved around frequently. Give our carpet experts a call to learn more about the different options of carpeting.

What kind of carpet is best for my pet?

Choose level low-pile carpets that are easy to clean regularly and can withstand pets' claws. Keep in the mind the color of your carpet when buying, as dark carpets can help conceal stains and dirt, but may lose color over time due to usage. Lighter colors can be more difficult to maintain, especially if your pet tracks dirt into the house.

Which carpeting is best for high-traffic areas?

In high-traffic areas, you need durable carpeting that can withstand stains, heavy foot traffic, and more. Look for carpets that feature nylon, olefin, triexta, and/or polyester fibers as these offer the best durability and stain resistance. So look for carpets that utilize those types of fibers.

Which carpets are the most eco-friendly?

Sisal is one of the best eco-friendly carpet choices that you can make. In general, look for natural fiber carpets because their materials are biodegradable, eco-friendly, and non-toxic.